90 Day money-back guarantee
What is our 90-day
money-back guarantee?
If you don't see visible results after 90 days of consistent use, we'll give you your money back
—because we stand behind our results.
Use your Micro-Infusion System with the complementary serum every 2 weeks for 90
consecutive days, or any other Seranova product as directed.
Document your journey with monthly photos, and if you're not seeing results, submit your
claim within three months of completing the 90 days.
File a claim
Skincare you can trust
We get it, when you start a new routine, you want to see the glow right away. Seranova lovers notice a difference within just a few weeks, true skin transformation takes a little time. Because your skin renews itself in cycles, our formulas reach their full magic around the 90-day mark.
And trust us, it’s worth the wait.
Heres why:
Dermatologically
Tested
Cruelty Free
Suitable for all
skin types
Supports natural
collagen
Real results or your money back
Because confidence should go both ways — and it only takes three simple steps.
Step 1
Use it as directed for 90 days
Apply your Micro-Infusion System consistently every 2 weeks for 90 days. For all other Seranova products, follow the directions on the label. Real results take time — your skin renews in cycles.
Step 2
Take before & after photos every month
Take a photo of the treated area before you start, and then every 30 days for the next 3 months.
Step 3
Reach out if you're not satisfied
If you don't notice visible improvement, contact our support team to file a claim with your photos and order number — we'll process your full refund.
Real results or your money back
Because confidence should go both ways — and it only takes three simple steps.
Step 1
Use it as directed for 90 days
Apply your Micro-Infusion System consistently every 2 weeks for 90 days. For all other Seranova products, follow the directions on the label. Real results take time — your skin renews in cycles.
Step 2
Take before & after photos every month
Take a photo of the treated area before you start, and then every 30 days for the next 3 months.
Step 3
Reach out if you're not satisfied
If you don't notice visible improvement, contact our support team to file a claim with your photos and order number — we'll process your full refund.
How Can We Help?
For all product FAQs please head to our FAQs page
What is the 90-Day Results Guarantee?
We stand behind our products. If you use your Seranova product consistently for 90 days and don't see results, we'll give you your money back.
To qualify, simply use the product as directed for 90 consecutive days, take photos of the treated area at Day 1, Day 30, Day 60, and Day 90, and submit your claim within 3 months of completing the 90-day period.
How do I submit a guarantee claim?
If you've used your product for 90 days and aren't satisfied with your results, you can submit your claim through our online form.
You'll need to provide your order number(s), photos of the treated area at Day 1 and Day 90 (Day 30 and Day 60 photos are also recommended), and a brief description of your experience.
Once submitted, our team will review your claim within 5–7 business days and follow up with you directly to share the resolution.
How do I return an item?
Yes. If your product is sealed, unused, and in its original packaging, you can return it within 30 days of delivery.
To initiate a return, contact us at info@seranovabeauty.com or use our return portal. Please note that original shipping fees are non-refundable and the customer is responsible for return shipping costs.
How can I cancel my subscription?
In order to manage your subscription, please contact us directly at info@seranovabeauty.com or give us a call. Our team will be happy to help you skip, cancel, or make any changes. Alternatively, you can visit our Subscription Portal
Product Returns
For unopened & sealed products, returns are accepted within 30 days of delivery. Once you’ve spoken with our Customer Support Team, they’ll guide you through the return process and help you ship the product back to us.
If you have any questions or need assistance, please contact us at info@seranovabeauty.com — we’re always here to help.
90 Day Guarantee
Try it risk-free. See visible results after 90 days or get your money back.
Dermatologist Tested
Independently tested to ensure skin safety and compatibility.
Free shipping
Fast, free 2-5 day delivery straight to your door.
24/7 Customer Support
Our team is ready to help you, anytime you need.