Frequently Asked Questions
How many needle heads and serums are included in each box and how often should i use it?
Each Micro Infusion Kit is made to give a certain number of applications. The sterile heads are single-use and should be disposed of after each treatment to ensure cleanliness and optimal results.
Each kit includes:
1-Month Supply: 2 sterile heads and 2 serum vials, providing 2 applications.
2-Month Supply: 4 sterile heads and 4 serum vials, providing 4 applications.
3-Month Supply: 6 sterile heads and 6 serum vials, providing 6 treatments.
Each head and serum is intended for a single application session every 2 weeks and should not be reused.
P.S. Each order comes with an easy to follow step-by-step video guide.
Are the heads reusable?
No, each needle head in the Micro Infusion Kit is designed for single use only.
Reusing needle heads is not recommended, as it can compromise sterility and reduce the effectiveness of the treatment.
After each session, it is advised to dispose of the used needle head properly to maintain optimal hygiene and treatment results.
How Does It Work?
Our Micro-Delivery System uses ultra-fine cosmetic-grade touchpoints to create temporary surface pathways that enhance serum absorption. The formula features hydrating ingredients like hyaluronic acid and collagen-supporting peptides, helping your skin appear smoother, firmer, and more radiant—especially in areas where traditional products may not reach as effectively. With consistent use, you may notice an improvement in the look of fine lines, wrinkles, and visible skin texture.
How fast will I see results?
Many users report that their skin feels smoother, more hydrated, and visibly refreshed after just one session. While some effects may be noticed early, more noticeable improvements in the appearance of fine lines and overall skin texture are typically seen with consistent use over 4–6 sessions across 12+ weeks. Regular use may help support a firmer, more radiant look over time. For best results, we suggest maintaining a consistent routine over several weeks.
Does this also work for men?
Absolutely!
The Micro Infusion Kit is suitable for all skin types and is designed to complement both men’s and women’s skincare routines. It helps improve the look of common concerns like uneven tone, rough texture, and the appearance of fine lines—providing a refreshed, smoother-looking complexion for everyone.
Is it safe for all skin types?
Yes! Our cosmetic system is designed for use on all skin types, including sensitive skin. However, if you have a medical skin condition or any concerns, we recommend consulting with a licensed healthcare provider before use.
Does it work around the eyes, lips and on the neck?
It can be used on a variety of areas, helping improve the look of skin wherever signs of aging appear. With consistent use, users often notice a smoother, more refreshed appearance—thanks to ingredients that support visibly firmer, more radiant-looking skin.
However, avoid applying it too close to the delicate eye region, such as directly on the eyelids or the waterline, keep a minimum of around 3cm / 1.5 inch distance to the eyes.
When using on the lips, gently stamp the device directly on the lips for best results.
You can also follow our step-by-step video guide you will get with your order.
Is there any down time?
There is minimal to no downtime after using the Micro Infusion Kit.
You may experience slight redness or mild sensitivity immediately after the treatment, which typically subsides within a few hours to a day.
It’s recommended to avoid makeup, direct sun exposure, and harsh skincare products for at least 24 hours post-treatment to allow your skin to recover fully.
Can I use Hyaluronic Acid or Retinol after using the Micro Infusion Kit?
You can apply your regular skincare, like hyaluronic acid based creams, on the night after using the Micro Infusion Kit, as it helps hydrate and soothe the skin, enhancing the benefits of the treatment.
To reduce the risk of potential irritation, we recommend avoiding retinol and other strong active ingredients—such as glycolic or salicylic acid—immediately after use. Give your skin time to settle by waiting at least 24 to 48 hours before reintroducing potent actives into your routine. For best results, always follow the full aftercare guidelines provided.
Is there a 90-day money-back guarantee with the 1- or 2-month supply?
Yes, Seranova offers a 90-day money-back guarantee on all Micro Infusion Kit purchases, including the 1-month and 2-month supplies
If, for any reason, you want to take advantage of our money-back guarantee, you can simply reach out to our support team at info@seranovabeauty.com, and our team will refund your money immediately—no questions asked.
Does it help improve the appearance of deep wrinkles?
Yes, the Micro Infusion Kit is designed to help improve the appearance of even more noticeable wrinkles by enhancing skin hydration and supporting a smoother-looking complexion. For deeper lines, visible improvements may take longer and typically become more noticeable with consistent use over 3 to 6 months. Patience and a regular routine are key to achieving optimal cosmetic results.
Does it help improve the appearance of scars?
Yes, the Micro Infusion Kit may help improve the appearance of certain surface imperfections, such as the look of acne marks or minor textural irregularities. With consistent use, some users have reported smoother-looking skin over time. Individual results may vary—especially with deeper marks—but every order is backed by our 90-day money-back guarantee for peace of mind.
Is it easy to do? Are there good instructions?
Yes, the Micro Infusion Kit is simple and straightforward to use and one treatment only takes 5-10 minutes.
Every order comes with clear step-by-step video instructions & manuals to guide you through the process.
The instructions cover everything from preparing the device to applying the serum and aftercare.
Even if you’re new to this kind of treatment, you’ll find it easy to follow along.
Who should use the micro infusion kit?
Natural collagen levels begin to gradually decline with age, which is why many people incorporate skin-rejuvenating treatments into their routine over time to help maintain a smoother, more refreshed appearance.
The Micro Infusion Kit is ideal for adults aged 25 to 80 who want to improve their skin’s appearance.
It helps reduce the appearance of fine lines, wrinkles, dark spots, and uneven texture, and works for all skin types.
However, it is not recommended for individuals with serious skin conditions like rosacea, eczema, or aggresive acne, as these conditions may be aggravated. If you have specific concerns or medical conditions, consult with a dermatologist before use.
Can I use the Micro Infusion Kit if I’ve had cosmetic injections before?
Yes, you can use the Micro Infusion Kit even if you’ve had cosmetic injections.
However, it’s best to wait at least two weeks after your injections before using the kit.
This allows the injected product to settle and avoids potential interference with the results.
What are the ingredients?
Collagen Peptides:
Help support visibly firmer, more elastic-looking skin by enhancing the appearance of smoothness and tone.
Hyaluronic Acid:
Delivers lasting hydration to help plump the skin and reduce the visible signs of dryness, leaving skin looking refreshed and dewy.
Bitter Orange Flower Oil:
Helps brighten the appearance of skin tone, while providing antioxidant support and calming benefits for visibly stressed or sensitive skin.
Glycerin:
Draws in moisture to help soften and smooth the skin’s surface, while supporting the skin’s natural barrier against dryness.
Can i use it with my own serums?
We do not recommend using the Micro Infusion Kit with serums other than the one provided.
The included serum is specifically formulated to work in harmony with the device's technology, ensuring optimal absorption and effectiveness.
Can the Micro Infusion Kit be used in combination with red light therapy & RF lasers?
Yes, the Micro Infusion Kit can be safely combined with treatments like red light therapy or RF laser therapy.
However, it’s important to allow a recovery period of at least two nights after using the Micro Infusion Kit before introducing these therapies. This ensures your skin has time to heal and optimizes the benefits of all treatments.
How much of an area does one treatment cover? Is it enough for neck and face?
Yes, there is more than enough serum to cover both the face and neck areas during each treatment.
In fact, you’ll likely have some excess serum left over, which can be gently applied to your face or neck after the treatment is complete to maximize hydration and absorption.
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